1. Preamble
The protection of your personal data is a priority for CANAL 212. The purpose of this Privacy Policy is to provide you with clear and transparent information on how we collect, use and protect the personal data of users browsing the website www.canal212.ma.
This policy strictly complies with Moroccan Law No. 09-08, promulgated by Dahir 1-09-15 of 18 February 2009, relating to the protection of natural persons with regard to the processing of personal data.
2. Data Controller
The data controller for the data collected on the Website is Canal 212, whose registered office is situated at 64 Avenue de l'Hermitage, Casablanca 20540.
3. Data collected
We only collect data that is strictly necessary for the services we offer you on Canal 212. This data may include:
- Identification and contact details: Surname, first name, email address, telephone number, country of residence. (Collected via our contact forms, newsletter subscription forms or guide download forms).
- Browsing data (cookies): IP address, browser type, pages visited, approximate location for geolocation services (weather, prayer times).
4. Purposes of processing
The personal data we collect is used for the following purposes:
- Service management: Sending out newsletters and practical guides (e.g. the Marhaba Guide), and managing alerts and notifications.
- Communication: Processing your enquiries via our contact forms.
- Improving the user experience: Compiling audience statistics and personalising content (useful services, targeted news).
5. Recipients of the data
Your personal data is intended strictly for internal use by authorised departments within CANAL 212. Under no circumstances will it be sold, hired out or transferred to third parties for marketing purposes without your prior and express consent. However, for the technical delivery of our services, your data may be shared with our subcontractors (website host, email service provider), who are subject to strict confidentiality obligations in accordance with Law 09-08.
6. Declaration to the CNDP
In accordance with the provisions of Law 09-08, the processing of personal data carried out on our website has been declared (or an application for authorisation has been made) to the National Commission for the Supervision of Personal Data Protection (CNDP).
7. Your Rights (Law 09-08)
In accordance with Articles 5 to 9 of Law 09-08, you have the following rights in relation to your personal data:
- Right of access: You have the right to request details of the personal data we hold about you.
- Right to rectification: You may request that your data be amended, supplemented or updated if it is inaccurate.
- Right to object: You have the right to object, on legitimate grounds, to the processing of your data. In particular, you may object, free of charge, to your data being used for marketing purposes, in particular commercial marketing (via the unsubscribe link in our newsletters).
8. Safety and conservation
CANAL 212 is committed to taking all necessary technical and organisational precautions to safeguard your data and prevent it from being distorted, damaged or accessed by unauthorised third parties. Your data will be retained for no longer than is necessary for the purposes for which it was collected.
9. Exercising your rights
To exercise your rights of access, rectification or objection, you may send us your request, accompanied by a copy of a valid form of identification:
- By email: contact@canal212.ma
- By post: Canal 212, 64 Avenue de l'Hermitage, Casablanca 20540
