1. Identity
Canal 212, a company registered with the Casablanca Commercial Register, with its registered office at 64 Avenue de l’Hermitage, Casablanca 20540 – MOROCCO, represented by Ms Mariam Wahibi, in her capacity as Managing Director, operates the digital platform dedicated to the Moroccan diaspora, www.canal212.ma, hereinafter the “Website”, providing access to various information, as well as to various complementary services and products, as detailed below.
These general terms and conditions of use (“GTC”), which are governed by Moroccan law, are intended to govern the use of the Website as well as the use of the various services (news, guides, tools). Browsing the Site and/or registering for a service (newsletter, notifications) automatically implies the Site user’s express and unreserved acceptance of the T&Cs.
In the event of a breach of the terms of these T&Cs, Canal 212 reserves the right to take any measures necessary to protect its interests and, in particular, to ensure compliance with these terms. To this end, Canal 212 may, in particular, bring civil and/or criminal proceedings against the user of the Website.
Any contrary condition not accepted by Canal 212 shall not be enforceable against it. The fact that Canal 212 does not rely on any of these terms and conditions shall not constitute a waiver of Canal 212’s right to rely on them at a later date.
2. Statement (CNDP)
Personal data collected via this website (contact forms, newsletters, guide downloads) has been declared to the National Commission for the Control of Personal Data (the CNDP). Users may obtain the necessary information in this regard from this body.
3. Registering a domain name
www.canal212.ma, is a registered and reserved domain (hereinafter ‘the Website’).
4. Notice to users
Canal 212 grants users access to this website in accordance with the terms and conditions of use set out herein. Users undertake to comply with and abide by these terms and conditions.
5. Use of the Website
Canal 212 has created the CANAL212.MA website and makes every effort to ensure that the information published on the website (MRE news, flight timetables, administrative procedures, etc.), and reserves the right, at any time and at its sole discretion, to amend the content.
6. About the Website
In particular, the Website offers the User:
- Accessing content and information on the Website (Diaspora news, investment guides, advice on settling in).
- Various services enabling him to access specific and useful information (weather, prayer times, on-duty chemists, train timetables).
- Downloading exclusive content (e.g. the Marhaba Guide).
The Services include, in particular, the following:
- Free services enabling French nationals living abroad to find out more, download practical guides and engage with the community.
- Subscribing to themed newsletters or web notifications (push notifications).
The User is informed that free and unrestricted access to the Website’s Content and Services is funded by revenue generated from advertising displayed in these spaces. The User therefore accepts the display of advertising on the Website and any Applications. In its capacity as the Site’s publisher, Canal 212 is free to sell advertising space on the Site to advertisers of its choice. The User acknowledges that they have no rights over such advertising space and undertakes not to make any claims or take any action in this regard.
7. Access to the website
The Website provides access to various information and services. Canal 212 cannot guarantee that the Website will operate without interruption. Canal 212 is only bound by an obligation of means with regard to the operation and continuity of the service. Similarly, Canal 212 shall not be held liable for events resulting from force majeure. Use of this website is entirely at the user’s own risk; Canal 212 makes no warranty of any kind, whether express or implied.
8. Information available on the website
The information that the User obtains from the Website or in connection with the Services offered by CANAL 212, whether on the Website, by email or via text message, does not give rise to any warranty on the part of Canal 212. All information, data and advice (in particular regarding administrative procedures or investment) published on the Website is sourced from the best available sources and is provided for information purposes only.
The provision of this data shall not, in any way, be construed as specific legal or financial advice.
The photographs and texts reproduced to illustrate the articles or guides presented are not contractually binding. Consequently, the Website cannot be held liable in the event of an error in any of these photographs or texts. The content provided complies with current Moroccan legislation. Canal 212 shall not be held liable in the event of non-compliance with the legislation of the user’s country of residence or connection (MRE).
Canal 212 accepts no liability:
- For any inaccuracies, errors or omissions relating to information available on the Website.
- For any damage resulting from unauthorised access by a third party, leading to a change to the information or content made available on the Website.
- And, more generally, for any damage, whether direct or indirect, whatever the cause, origin, nature or consequence, even if Canal 212 had been made aware of the possibility of such damages, arising from access to the Website or the inability to access it, or from the use of the Website, including any damage or viruses that may infect the user’s computer equipment.
9. Hyperlink policy
The Website contains information provided by external organisations or hyperlinks to other websites (e.g. Moroccan government departments, ONCF, partners) which have not been developed by Canal 212. The existence of links on the Website to other websites does not in any way constitute an endorsement of those websites or their content by Canal 212.
The existence of a link from CANAL 212 to another website does not, therefore, constitute a recommendation or an endorsement of that website or its content. It is the user’s responsibility to use this information with discernment and a critical mind. Furthermore, users and visitors to the website may under no circumstances set up a hyperlink to the website without the prior written authorisation of Canal 212.
10. Intellectual Property
The CANAL 212 website is an intellectual creation protected by intellectual property rights. The Website and each of its constituent elements, such as, in particular, trade marks, text, illustrations, logos, company names, products and photographs, are the exclusive property of Canal 212. Reproduction of any documents published on the Website is permitted solely for information purposes and for strictly personal and private use.
With the exception of the circumstances described above, any other reproduction and/or representation of the Website must be subject to prior written authorisation from Canal 212.
The user warrants that any information, in whatever form (testimonial, comment), which they may submit to CANAL 212 does not infringe any third party’s intellectual property rights or any other applicable law. By submitting such information, the user grants Canal 212 the right to use, reproduce, distribute or modify it on its media.
11. Personal data
The data provided in connection with the services offered by the website (newsletter subscription, downloading the Marhaba Guide, contact) is intended solely for Canal 212’s internal use and for the management of the Canal 212 community. However, Canal 212 may entrust this data to partners (data processors) for the technical management of the website.
In accordance with Law 09-08 on the protection of natural persons with regard to the processing of personal data, users have the right to access, rectify and object to the processing of their personal data held by Canal 212.
Given the risks associated with using the Internet, the user is informed that data concerning them may be transmitted over networks without any guarantee of absolute security.
12. Browser cookies
The website uses cookies to generate statistics on website usage (the most visited pages, frequency of visits to the site, geographical location). The cookies used enable us, in particular, to adapt the layout of our website to your device’s display preferences (language, resolution, etc.) and to offer you localised services (such as the weather or prayer times). Session cookies are not stored for longer than the duration of your browsing session, whilst preference cookies may be stored in accordance with the settings defined by the user via the consent banner.
13. Amendments to the terms and conditions
These terms and conditions are available online on the website. They may be amended without any further formality other than the publication of a new, amended version online; only this latest version shall be deemed valid.
14. Enquiries – Complaints
Any enquiries regarding the application of these terms and conditions, or any requests for information or complaints relating to the operation of the website, should be addressed to the Canal 212 team:
- By post: 64 Avenue de l'Hermitage, Casablanca 20540
- By email: contact@canal212.ma
15. Jurisdiction and applicable law
Any dispute arising out of the interpretation or performance of these terms shall be subject to the exclusive jurisdiction of the Commercial Court of Casablanca, with Moroccan law applying to both the substance and the procedure.

